Happinest - stylish and trendy apparels, accessories and bags

Categories

~SPECIAL~

Information

About Us
News
Size Chart
Product Declaration
How to Order
Shipping & Returns
Privacy Notice
Terms & Conditions
Contact Us
FAQ
Friendly Links

Bestsellers

01. NO19 P8503 WHITE
02. SL 7203 SILVER
03. NO19 982305 RED
04. NO19 982305 YELLOW
05. NO19 P8501 PURPLE
06. SL C001 HANA
07. SL C003 HANA
08. HGE 82057 WHITE
09. NO19 P8501 RED
10. NO19 P8501 YELLOW

Testimonials

...

Read More

Singapore time

Frequently Asked Questions

Are the apparels original or replica?

All apparels are original from their respective brands and come with full packaging. (label, hang tag, packaging bag and carrier bag)

[[Back To Top]]
What are In-Stock items?

Products under “In-stock” categories are on hand stock. Items are ready to mail out on the next working day after payment is received.

[[Back To Top]]
What are Pre-order items?

Arrivial time: 1-2 weeks. Process once payment received. No waiting for closing date.

Products under “Pre-order” categories are pre-order items.
Waiting time does not include local mailing.
Additional 1-3 working days are required for customers.
Refund will be given if the items are out of stock.
Customers are encouraged to provide replacement products in case out of stock.

[[Back To Top]]
How long does Pre-order items take to arrive Singapore?

Pre-order items will take 3-10 working days ( about 1-2 weeks) to reach Singapore.
We have Weekly shipment for pre-order items.

[[Back To Top]]
Why do I need to make full payment for pre-order item in-advance?

This is to avoid dead buyers and buyers who go missing after items have been ordered.

[[Back To Top]]
Can I cancel the order?

Pls kindly contact us for of you wish to cancel your order before making payment.
No cancellation of order after being processed. Otherwise, no refund will be given.

[[Back To Top]]
Can I exchange the size if apparel does not fit me?

Exchange can only done for damaged apparel. Changing of unfit apparel is not applicable.
This is our promise to all customers that they are receiving a brand new piece for every purchase.
Customers are advised to refer to the specification of the apparel before order.
Pls kindly visit the "shipping and return" for more information.

[[Back To Top]]
What's does “Free Size” means? One size fits all?

”Free Size” is about the size S to M. For more accurate of the size, pls kindly refer the specification of the apparel

[[Back To Top]]
Does the apparel include the accessories like necklace as worn by the model?

Some apparels do come with the accessories.
Pls kindly refer to the product info. If there is no mention about the accesories, it usually means that the apparel does come with it.

[[Back To Top]]
Do I need to pay for the postage fee?

All purchase come with free delivery within Singapore using Singpost normal/standard mail.
For registered mail, additional S$2.24 is required.
We will like to create a hassle free online shopping experience for our customers by eliminating the need to calculate the cost for the postage.
For overseas delivery, items are sent by using Singpost Courier Service.
Overseas delivery rate, pls check: Singpost Postage Calculator

From 22 May 2008, a flat rate of S$0.50 is applied for purchase below S$15.

[[Back To Top]]

What is the different between normal and registered mail?

	Normal	Registered
Cost	Free*	Normal + S$2.24/per parcel
Collection	Letter box	Doorstep.**
Traceabillity	No	Yes***
Reliability	High	High. Extra security to ensure safe delivery

* Not applicable for overseas delivery.
**Require acknowledgement/signature for proof of receipt .
*** Via online from Singpost website: http://www.singpost.com/ra/ra_article_status.asp

[[Back To Top]]

If i choose registered mail, what if there is no one at home to collect the parcel?

You will receive a notification slip from the postman to collect the parcel from your nearest SingPost post office or you may request second delivery via Singpost website - Redelivery Request.

[[Back To Top]]
How long does it takes for mail delivery?

Pls allow 1-3 working days for local mail.
For overseas delivery, it may take 3-12 days working days.
For more information about overseas transit time, pls visit:
http://www.singpost.com/ra/ra_info_delivery_standards.asp

[[Back To Top]]
Can you define the various terms for the “order status”?

Pending – Your order has been received.
Payment Pending – Order will be processed once payment received.
Processing – Your order is being processed.
Pre-order result - You will be informed whether are the pre-order items successful or not
On shipping - Items are on the way to Singapore.
Delivered – Items have been sent out to customers

[[Back To Top]]
How do i know if i have submitted my order successfully?

There are 2 ways to check if you have submitted successfully or not

1. After your order is submitted, a copy of order will be emailed to you.

2. Log in to your account and check under -->My account --> View the orders I have made, you should be able to view your order

[[Back To Top]]
WHOLESALE: I am interested in wholesale and would like to know more about wholesale?

Wholesale general information can be found here .
If you are interestered, pls kindly send us an email to contactus@happinest.com.sg or use the contact us form to request for a more detailed information.

[[Back To Top]]
WHOLESALE: How do i apply for wholesale?

If you're interested to purchase wholesale from us, pls kindly sign up an account and provide us your name and email used in the account. We need these information to activate your wholesale account.

[[Back To Top]]
WHOLESALE: After applying for wholesale, how do i know if the product price is at retail or wholesale?

After apply, pls log in to your account. All wholesaler will be able to find a wholesale link inside the catergories box, at the bottom. This link contains all the important information regarding wholesale. If you can see the link, it means that the price for the product has been adjusted for wholesale price.
If you still have doubts, pls contact us.

[[Back To Top]]